Sol de Ayer

Privacy Policy

Last updated: February 25, 2026

1. Who We Are

Sol de Ayer Association
École Hôtelière de Lausanne Student Organization
Lausanne, Switzerland
Email: info@soldeayer.ch
Website: https://soldeayer.com

We organize graduation trips to Argentina for Swiss students and sell branded merchandise.

2. What Information We Collect

2.1 When You Book a Trip

  • Personal details: Full name, date of birth, nationality
  • Contact information: Email, phone, billing address
  • Dietary requirements: Food allergies, preferences (optional)
  • Emergency contact: Name and phone number
  • Payment information: Processed by Stripe (we don't store card numbers)

2.2 When You Order Merchandise

  • Personal details: Full name
  • Contact information: Email, phone
  • Student ID: For campus pickup verification

3. Why We Collect This Information

✅ Process your booking or order
Confirm your trip or merchandise purchase, arrange travel logistics, send confirmations

✅ Communicate with you
Send trip updates, pickup notifications, respond to questions

✅ Marketing (with consent)
Optional emails about new trips or merchandise. Unsubscribe anytime.

4. How We Store Your Information

Order Data

  • WordPress database: Kinsta servers in Zürich, Switzerland
  • Google Sheets: Operational database for trip logistics
  • Retention: 1 year after trip/order, then auto-deleted
  • Security: HTTPS encryption, secure servers, regular backups

5. Who We Share Your Information With

We share ONLY when necessary:

  • Payment processors: Stripe, PayRexx
  • Travel partners: Airlines, hotels (trip bookings only)
  • Technology: Kinsta (hosting)

We DO NOT:
❌ Sell your data
❌ Share with advertisers
❌ Transfer outside Switzerland/EU without safeguards

6. Your Rights (Swiss FADP)

Access Your Data
Email: info@soldeayer.ch (Subject: "Data Access Request")

Correct Your Data
Login to your account or email us

Delete Your Data
Email: info@soldeayer.ch (Subject: "Data Deletion Request")

Unsubscribe from Marketing
Click "Unsubscribe" in any email

Response time: 30 days

7. Cookies & Tracking

Essential Cookies (Required):

  • Shopping cart memory
  • Login sessions
  • Security protection

Analytics Cookies (Optional):

Payment Cookies:

  • Stripe fraud detection (only during checkout)

8. Security Measures

  • ✅ HTTPS/SSL encryption for all traffic
  • ✅ AES-256 encryption for stored data
  • ✅ Password-protected admin accounts
  • ✅ Two-factor authentication for staff
  • ✅ Daily automated backups
  • ✅ Secure Swiss data centers

9. Data Breach Notification

If a breach occurs, we will:

  • Notify you within 72 hours via email
  • Explain what data was affected
  • Describe our response actions
  • Advise what you should do
  • Report to Swiss authorities if required

10. Contact Us

Questions about your data?

📧 Email: info@soldeayer.ch
📞 Phone: [Your Phone]
📍 Address: [Your Address]
École Hôtelière de Lausanne, Switzerland

Data Protection Officer: [Name]
Email: privacy@soldeayer.ch

11. Supervisory Authority

You can file a complaint with:

Federal Data Protection and Information Commissioner (FDPIC)
Website: https://www.edoeb.admin.ch
Address: Feldeggweg 1, 3003 Bern, Switzerland
Phone: +41 58 462 43 95

Summary (TL;DR)

✅ We collect info to process bookings/orders
✅ Data stored securely in Switzerland
✅ Never sell your data
✅ Request access/deletion anytime
✅ Optional marketing emails (easy unsubscribe)
✅ Switzerland/EU storage with strong security

By using our website, you acknowledge you have read and understood this privacy policy.

Merchandise Privacy Policy

GradTrip 2026 | Student Society  ·  Last Updated: February 2026

This policy outlines how the GradTrip 2026 Organizing Association (the "Association") collects, uses, and protects your personal information specifically related to the purchase of official GradTrip merchandise.

1. Information We Collect

To process your order and ensure you receive your items, we collect the following personal data:

  • Identification: First Name and Surname.
  • Contact Details: Phone number and Email address.
  • Transaction History: Details of the specific items purchased (sizes, quantities, and types).

2. Purpose of Data Collection

We use this information exclusively for:

  • Order Fulfillment: Ensuring the correct items are delivered to the correct student.
  • Communication: Contacting you regarding order status, stock availability, or collection dates at EHL.
  • Accounting: Maintaining internal records for the GradTrip budget and inventory management.

3. Payment Processing & Third Parties

Your financial security is a priority.

  • Payment Partner: All financial transactions are handled by our secure third-party payment partner (Payrexx).
  • No Financial Storage: The Association does not see, store, or have access to your credit card numbers, bank details, or any other sensitive payment information. These details are managed entirely by our payment partner under their own security protocols.

4. Data Security and Retention

  • Confidentiality: Access to your contact and order information is restricted to the Committee members responsible for merchandise and finance.
  • Deletion Policy: Consistent with our general privacy standards, all personal data related to merchandise sales will be permanently erased within 14 days of the trip's conclusion to ensure your information is not stored longer than necessary.

5. Your Rights

Under Swiss Data Protection Law (FADP), you have the right to:

  • Request a copy of the personal data we hold about you.
  • Request the correction of any inaccurate information.
  • Request the immediate deletion of your data once your order has been fulfilled.

6. Governing Law

This policy is subject to Swiss substantive law, and any disputes shall be settled within the jurisdiction of the courts of Lausanne, Vaud.